Reservations and cancellations
You have booked with us. Then you will receive a booking confirmation from us.
Experience has shown that something can always come in between and the long-awaited vacation then has to be canceled or canceled at short notice. The right of withdrawal according to § 11 Abs. 1 FAGG does not apply, our general terms and conditions apply to the general terms and conditions for the hotel industry
• cancellations up to 1 month before arrival will be charged at 40%,
• cancellations up to 1 week before arrival with 70% of the package price
• If canceled later or in case of no-show or early departure, 90% of total price will be charged
European Travel Insurance
In order to save you trouble and financial disadvantages, but also for more security during your holiday in Austria, we recommend that you take out hotel cancellation insurance with Europäische Reiseversicherung.